Transparency: Implementation of New Web Monitoring Software or New Web Security Policies
Web security is fast becoming a major issue. The use of web monitoring software is exponentially becoming standard in nearly every field. Regardless of your company’s particular forte, if you utilize the World Wide Web for any reason – sales, tracking, shipping, or even simple publication – web security plays an integral part in your day to day operations. As long as sensitive information continues to be transmitted electronically, there will be people out there looking to pilfer, compromise, or corrupt that information. In most cases, it’s nothing personal. Some people would just rather let someone else do all the hard work, and swoop in like a jackal to reap the rewards. Protecting yourself from less scrupulous people is just a sad part of business these days, and no one can afford to be naïve enough to think it won’t happen to them.
Making sure your employees are aware that web monitoring software is in use is just as important as engaging it in the first place. Primarily, the focus of web security should be on threats, and your staff needs to know this. Simply implementing new web monitoring software, then telling your employees afterward raises red flags, ruffles feathers, and may make them feel ill at ease. No one wants to be cut out of the loop, and doing so may cause feelings of distrust. If you have treated your employees like family up until now, there’s no reason to discontinue doing so. Make sure they know that web security is a matter of protecting your business, and their livelihood, from external threats. If such a threat has been detected recently, it’s also important to make them aware of that. This may seem like coddling, but in actuality, it is simply a validation. The more transparent your business practices are, the less likely it will be to meet with resistance.
When it comes to employing web monitoring software, full disclosure is the name of the game. When a company treats its employees like family, as most successful companies do, its employees tend to act accordingly. Thus, your business runs harmoniously – like a well-oiled machine. Sudden implementation of web monitoring software can be off-putting to a stable of seasoned veterans. While new employees accept an existing web security policy, or an Internet Acceptable Use Policy as a part of the employment package, not informing your core group of experienced veterans, or letting them know after implementation has occurred (as an afterthought) may cause them to take it as an affront. It is important to include your staff in any decision that affects the whole of the company, and this includes any decision to implement a new web security strategy.